Livestream Frequently Asked Questions

What do I need to view this live stream?
Any computer with a modern browser (Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari) will work – just make sure you have updated or installed the latest version.

For the best experience we also recommend a high-speed Internet connection.

Can I watch this on my tablet or smartphone?
Yes.

Can I make the video bigger?
Yes. Roll your mouse over the video player and you will see a controller that has an icon with two small arrows. This will make your video go full-screen. To exit full-screen viewing, press the escape key on your keyboard.

If you choose full screen the quality of the video will adjust based on your connection speed and computer performance. In most cases you will see an improvement in image quality after 60-90 seconds.

What if I do not see video on this page?
When the stream has started the video will play at the top of the page. If you visited this page before we began live streaming simply reload this page to see if we have started the stream. We usually start broadcasting fifteen minutes before we are scheduled to begin so that you know your computer can receive the live stream.

If you know we are broadcasting you may have an out-dated browser. Update your browser or try a different browser like Mozilla Firefox or Google Chrome that may have better support for Internet standards.

Why can’t I hear anything?
Once we start streaming you will typically hear the audio from the location or music. But sometimes there is no audio until the program actually starts. The audio will be played through your computer speakers so the first thing to check is your speaker volume. If you do not hear audio, we recommend visiting a video site like YouTube and playing any video. If you can hear audio there you should not have a problem.

I am having intermittent problems with the audio and video. What should I do?
If you use a wireless connection you may wish to try a wired Ethernet connection to the Internet. Although wireless Internet connections are convenient they do vary in quality and can negatively impact the performance of a live video stream. If you experience intermittent streaming issues this is the first thing to check.

The stream has stopped. What should I do?
If your stream stops simply refresh this page (or close and relaunch your browser) and reconnect to the live stream. Inconsistent or slow Internet connections can degrade, interrupt, or even stop a live broadcast.

If the problem persists, there may be an Internet outage impacting our stream for all viewers. In that case, please remember that we are recording this program, and you can view it as an on-demand video in just a few days.