Customer Support

Customer support is available 7 x 24.

Live Online Support: https://support.zoom.us

• In addition to the support resources on https://support.zoom.us, you can initiate a live support chat session. Look for the blue chat bubble on the lower right of each page.

Telephone Support:

• Toll-free (888) 799-9666 ext 2
• Direct Dial +1 (650) 397-6096 ext 2

Teleconference Numbers

If you are having problems with computer audio, you can always dial into the teleconference bridge to listen by phone. These lines are all in listen-only mode. You will find a link to the specific teleconference numbers for your session in your confirmation and email reminders. You will also need the Webinar Meeting ID included in the email.  We typically send the last reminder one hour before your event.

Alternatively, when you join the session online, check the chat for a link to the dial-in teleconference numbers or use the Q&A feature to request them.

Want to join on a mobile device?

• Download the Zoom Apple IOS app
• Download the Zoom Android app

Need Help Joining on Your Mac?

• Read our Quick Tips